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Tony Yeanuzzi, Munhall, PENNSYLVAN
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The entire Steel City Team Rocks! First Class dealership, where every employee cares about you.
Joe Weiss, Morgantown, WV -
Today will make the second time I have purchased a motorcycle at Steel City. From the time I walked in, I was met with smiles and a complete welcoming business. I am a person that is on a budget like many other. So I needed to look at bikes that were under 10,000. That is not an issue here. They have a wonderful, wide selection of bikes that are priced for people who doesn't think they can afford one. My trade in needs some TLC, and they still gave a really good trade price. Then with that, my loan was a smaller amount that most financial institutions don't work with. They found a loan for me and has gotten me on another beautiful bike. I am a life customer of this location now.
Jordon Wenner, McMurray, PA -
This dealer is the best one I have ever been to. From used bikes to parts and everything in between, this dealer never disappoints. Special thanks to everyone in the service department for always taking care of me and my motorcycle.
Connor Rittiger, Pittsburgh, PA -
Josh and Billy were outstanding, Brandon was smooth sailing in finance. I'm a repeat customer and will continue to be......no other dealership even comes close ......My brother and myself like hanging out with the cool crowd lol. There just good folks!!!!!
Richard Plish, pittsburgh, PA -
N/A
Jay Curran, Pgh, PA -
Rachel was fantastic to deal with. The entire staff at Steel City is top notch, except for that Brandon guy, he's a loose cannon. . Everything went very well with my purchase. Rachel is very knowledgeable and helpful, and Brandon went out of his was to work with the financing to get the deal done ASAP.
Matthew Bixler, Scottdale, PA -
No matter the reason questions about parts, shopping for clothing, equipment or gifts, registering my bikes mileage for Ride 365, inquiring about upcoming events, etc the courtesy and appreciation I feel that I get at Steel City H-D is why I call them my dealership. I say that even though there are multiple dealers that are closer to me. The Steel City staff feels like a family, and thats no easy accomplishment, in my opinion. Kudos to all of the management and staff at SCHD for making it such a great all-around business, and thank you for everything you guys do!
Craig Marchionda, Moon Township, PA -
Phenomenal experience !!! Answered all my questions and concerns . Called back promptly . Made my motorcycle buying experience fun and exciting , everyone was super nice , was more like talking to a friend then someone trying to sell me something . No high pressure , steel city has earned my Buisness and I will recommend them 100%.
Brian Bloomer, Niles, OHIO -
I would to thank DJ, Billy and especially Marie in FI for assisting with our purchase. Marie worked with my wife, who surprised me with the purchase of our Electra Glide. Great experience all around at Steel City HD ! ! Thank you !!
Tony Andronas, Canonsburg, PA -
This is the best dealer to deal with. All the way down from DJ to Fred and Marie the service is just fantastic. We purchased 4 bikes from Steel City and had always been treated like family.
Mark Caton -
I actually stopped by Steel City Harley too kill a little time...went upstairs saw a bike I absolutely loved...this was at 1030 by 1230 I was heading home with the bike of my dreams...First of all I want too thank Bill in sales and Marie in finance putting together such a fantastic deal in such a short time...and thank you too parts..service and merchandise for walking me thru..the dealership and explaining the bike too me...in conclusion great experience I will be back time too start accessorizing..lol...A 5 star expererience
Steven Reed, Carnegie, PA -
My wife and I went in to get a new helmet and saw our dream bike in the pre-owned section upstairs. We worked with Rachel and the entire staff. We did not plan on purchasing a bike that day so we go there pretty close to closing time. They were willing to stay after hours to make sure that we got everything we needed and understood everything about the bike. I would highly recommend Steel City and, most importantly, Rachel for any bike purchase!
Jeff Kennedy, Pittsburgh, PA -
My Wife and I went to Look at some bikes, and I got to say that this was the best HD Dealership experience I have ever had, Even better then the best car dealerships i been at. The entire team at the dealership are totally awesome, we were made to feel like we were part of the Family as soon as we walked through the Door, We were taken around the shop and introduced to team members from parts to clothing to the Bikes sales staff. DJ was awesome, he was able to get the terms we wanted and got us all hooked up with our New Heritage Softail, and we were able to take the bike home the same day. We had some new parts ordered, and got the bike setup to have some custom parts put on on the 14th of March, with the service department. From the customer service Team, Finance Team, Showroom Team, and the Parts Room Team, all wer fantastic. We were handled like royalty. I can't say enough about this HD Family, other than they are "Top of the line", everything was GREAT!!!! Best Dealership I have ever been at!!!!
Louis Hans, Weirton, WEST VIRGI -
1 day later and im still in shock of this dealership. from DJ in Sales to Jeff in parts to Marie in finance and all the motorclothes ladies what an unbelievable experience. This dealership deserves more then 5 stars. Top Class from the moment I went in the front door and left with my 2016 Street Glide special. Sorry is I missed some of the folks there names but everyone is fantastic. I will definatley come back to accessorise and get other things. its only 1 hour away but well worth the trip. Thanks again for the great pleasure of doing business with you folks..
john lucas, GREENSBURG, PA -
had service done plus attended many social events-This dealership is second to known,,,hands down. Glad to own a Harley and part of steel city tradition.. thanks
-Anonymous -
I have owned numerous bikes over the years and this is my first Harley, Fred was great up front with everything and answered all my questions. Marie was also great I was on a strict budget and she got everything where it needed to be so I could ride out on my new used road glide ultra. If there was a way to give more than 5 stars I would. Great job all around.
Darren McEnteer, Coraopolis, PA -
I love steel city harley..and thanks you Freddie Shaffer
John Meto, Weirton, WEST VIRGI -
Great overall experience with Steel City HD and buying my bike. Id like to give a special thanks to Freddy and Mike for all their help and great hospitality.
Andrew Strahan, Crucible, PA -
What a great Experience at Sreel City Harley Saturday.
Start out with meeting Mike. He is very Knowledgeable about the bikes on the floor.
I have my eye on a Road King that I saw on their web site. Mike had all the information on this bike plus others bikes they have on the showroom floor.
Also met with Fred, DJ and Marie, they took the time to explain the Financial side of the Business.
I enjoy my afternoon visit they Answer all my questions.Ralph Schwartzmiller, PITTSBURGH, SELECT A S -
We purchased A Harley from Steel City Harley-Davidson Shop in Washington,the salesperson was Bill Wise he explained the bike and its functions to us and got us an awesome deal he was A great salesperson.Then we met Brandon in finance who wrote up the paperwork he was A great person too! Went to buy helmets I did not get the salesgirls name but she went above and beyond to get us fitted she was very kind and understanding. Once again sorry I did not get her name. We will definitely recommend Washington Steel City Harley-Davidson to anyone it is the VERY BEST! The people that work there are very professional and know their craft. THANKS AGAIN!
Dave Luzadder, Washington, PENNA -
this was the best HD Dealership experience I've had thus far. My bike broke down as I was leaving the dealership after purchasing my poker chip. My shifter came lose. We got the bike to the service department and that was the end of my worries. From the customer service, to timeliness to quality of work, everything was GREAT!!!! I truly appreciate how fast they got me in and out and for an amazing price.
Akvile Williams, lorton, VA -
Jim Armstrong, Canonsburg, PENNSYLVAN
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I first was at Steel City to look around and get stickers for Corn hole Boards. Me and my girlsfriend walked around the dealership I seen a 2012 street glide in demin black and fell in love with it already done in my style, Come Oct I was serious about getting the bike I dealt with Len and he helped me with getting the bike. I'm very pleased with the bike except for the fact that inquired about the battery the bike had to be jumped to start and asked for a new battery but it was never installed so now I have to buy one come spring... Other than that a great experience would send anyone to get a bike there....
Tom Bango, Johnstown, PA -
Walked in and immediately greeted by Freddy. He made everything super simple and i walked out with a great bike. I highly recommend them to whoever wants to buy a Harley
Matthew Kline, McDonald, PA -
Walked in to buy boots ended up coming back and bought a new bike. Hats off to my salesman Fred for making my dream come true. The whole dealership makes you feel like family. I'll deff be doing all my business at steelcity.
greg rhodes washington -
My name is Frank Shaffer. I belong to Carnegie Presbyterian church. Every year we have a blessing of the bikes. This includes a bike blessing by our pastor, a great cook out with a live band, a 30+ mile ride, and a Chinese auction with prizes given away. This is all free to anyone showing up for the blessing. This year will be our tenth blessing. For the past 10 years Lisa at Steel City Harley has generously donated a Steel City Harley goody basket that someone has or will win. It may contain Harley cleaning products, shirts, hats, or anything that Lisa finds appropriate that has to do with motorcycling. She has gone through this Herculean effort for us at least ten times over the last ten years. I just wanted to personally thank her and show her some recognition for all her help. By the way Steel City Harley and Lisa are the only Harley Davidson dealerships in the Pittsburgh area that has donated anything for our blessing. Everyone else was just too busy. Thanks again Lisa and Steel City Harley. Check us out on our website CPCriders.org. Come out eat laugh and ride with us maybe you will even win a goody basket that Lisa put together.
Frank Shaffer, Carnegie, PA -
We have always dealt elsewhere, but on advice from a friend and the fact that I was looking for little more luxury in a bike I currently ride a fatboy. I went to Steel City, Fred was our salesperson, he made the experience of buying a bike the best, great personality, made us feel at home. You know how horrible the paperwork is when making a purchase but Marie was our finance expert and I swear I felt like like I had known her my whole life, Like old friends catching up, the entire staff truly made the whole experience fun, besides getting us a great deal. I highly recommend Steel City, if your looking for a true Harley experience. Can't wait to go back and ring the bell!!!
Mike Goff, Hundred, WV -
I am writing this testimonial as a thank you to my personal buying experience at Steel City Harley Davidson. When you walk through the doors at Steel City Harley it does not take long to see that the people that work there are not only employees, but Harley Davidson enthusiasts who share the same passion for the open road. My salesman Fred Shaffer could not have made it a more comfortable experience. I walked through the doors with a used bike, an interest in a street glide special, and a number I was offered from another dealership. It was clear to see within minutes that they were willing to beat my offer and make a better deal with me. What separated Steel City Harley from the other dealers I was talking to was they did not one time tell me how hard my trade-in was going to be to sell or try to de-value my bike, but rather focused on what needed to be done to get me the bike I wanted. To me that is where the sale was made. Matt Evans the Sales manager focused on what I wanted rather then what my trade-in was worth and that spoke volumes to me. Dick in the parts department was very patient, accommodating, knowledgeable, and just made the accessory purchasing a true pleasure. The service department gave me a great deal on my installs, the girls in the clothing department were exceptional without being pushy, and believe it or not Brandon in finance made the paperwork fun with his unique personality as well as got me a great APR. I truly feel like I am part of the family at Steel City Harley Davidson and would/Will highly recommend anybody looking to purchase a Harley davidson!
Ken Emmanuel, Bridgeville, PA -
Couldn't have had a better experience buying my Harley from Steel City. John Brown my sales guy was cool and had a lot of knowledge of my particular bike. I went to the dealership many times before I finally decided to buy and he was always gracious even though it might seem I was just a " tire kicker" lol. I got to meet all the employees, service, parts, etc. Everyone gave me the red carpet treatment. Great place. Because it's winter here, they are allowing me to keep the bike in their heated facility on battery tender. I also get conjugal visits with my bike until Spring. Lol
Jeffrey Watson, Scenery Hill, PA -
Just bought a new motorcycle at Steel City and I am very pleased. All employees are professional,knowledgeable,and very helpful. The whole experience was great. No pressure,no hassle,no fuss. I walked in not knowing anyone,but walked out feeling like part of the family. I've been in Harley dealerships all over the USA, Steel City Harley is first class. Thanks to everyone. You've helped to make a long overdue dream come true.
Mark DeCrease, Wheeling, WV -
I would like to thank the staff at Steel City Harley Davidson. I had planed to purchase a Freewheeler Tike in the spring. My buddy and I were out for a ride and decided to stop in at Steel City. There it was the one I wanted in Superior Blue. Talked to Len and Matt who were fantastic. Matt gave me a good value on my trade and Marie in finance made it happen. Thanks to all of you I now have the bike I wanted.
MARK C, PITTSBURGH, PA -
Could not ask for a better buying experience! Everyone at Steel City worked hard to earn my business and make me feel valued as a customer. A big shout-out to Basil and Matt in Sales, Dick in the Parts Dept, Ryan in Service, Bri in Motorclothes and Marie in Finance. I did not HAVE to buy at Steel City, but I am glad I did!!
Jim Twyman, Bridgeport, WV -
Went to Steel City Harley Davidson to talk to Tim about a 2015 Limited. I planned on trading in my 1998 FLHTCUI that I bought from a local dealer a few years ago (not Steel city). Steel City had found that the bike that I was trading in has a bent frame. I explained I must have bought it this way, the bike had never been down sine I have had it. I was very stressed. Matt and Tim worked out a great deal on a new Limited. I could not be happier. Matt, Tim, Marie, Carl, and John all gave great info to me. Everyone I spoke to was very helpful. Steel City is the only HD shop I will go to.
Chaz Schessler, munhall, PA -
I just purchased my first bike at Steel City. Everyone was very friendly and helpful. Basil worked with me to get the bike I wanted. I would not hesitate to recommend this dealer to anyone.
Don Freedline, McMurray, PA -
Went in to talk to Basil, Dick and Brett like I usually do. I always look at the new models, especially the Street Glide Special. Started riding Sporties years ago, moving up to a Heritage Softail Classic four years ago. I guess there was only one more step to go, Touring. Thanks to Basil, Matt and Marie, that happened on Friday, May 23rd. Basil is always great to speak to, as are the rest of the crew. I stepped up to a 2015 Street Glide Special. Special thanks to Brett and Dick in parts,(ya'll are awesome!). The whole experience was awesome. Thank you to everyone at Steel City H-D!!!!! Another happy rider!! Pokey is wonderful too..
Roy Copeland, Muse, PA -
I thought everyone was very professional and polite, they were very friendly. They showed my wife and I around the store and introduced us to a person in each department. Bill our sales person showed all the features of my new motorcycle. I would not hesitate to recommend your company to any one who is looking for a motorcycle.
Michael Ammons, Washington, PA -
bought a 2001 road glide. best experience my dealer was John Brown. he was amazing. they made me feel comfortable, at home. they all treated me like i was family and not some new guy off the street. they all treated my family really good. John is a great dealer if i ever want another bike i will go to him for sure
Frank Mozuch, pittsburgh, PA -
i have to say, went in to just look on my lunch hour, but found a great deal,explained to john i liked the bike but had to get back to work,no pressure, no problem,but he made let me know hed do everything he could to help out,stopped back everything couldnt have gone better..met the new manager matt(who sold me my first new fatboy, and that wasnt an easy sell,but he was able to put it together for me, i can see why they hired him) then of course met all the different department managers,just in case i need a little extra help with anything.great bike, great price great service ,what more can anyone ask for....thanks again, mike&tracey mchugh
mike mchugh, PA -
Thank you to everyone who helped with selling of old bike to purchase of new one. Also like installing highwaypegs going over info center and installing new exhaust and you did a excellant job . Thanks again CARL McCUE
carl mccue morgantown -
Thank you to everyone who helped with selling of old bike to purchase of new one. Also like installing highwaypegs going over info center and installing new exhaust and you did a excellant job . Thanks again CARL McCUE
carl mccue morgantown -
Thanks for all your help .like selling my other bike and getting new bike set up exhaust, tuner . t
carl mccue, morgantown, WV -
I drive past schd everyday to and from work and decided to stop in one day. I haven't owned a bike in 6 years and decided it was time to ride again. I work at a car dealership so I have a certain expectation on how to be treated as a customer and Basil and Brandon went above and beyond to put me on the right bike. The whole process was smooth and fun. I would recommend steel city to anyone looking for a bike.
James Villa, PITTSBURGH, PA -
I had an outstanding experience with the purchase of my 2013 FLSTF softail, everyone went out of their way to make the buying experience great, from Tyler, who initially got the numbers crunching to see if I could get finiancing, to Brandon helping with closing the deal all the with the aid of the parts department on picking out the new pipes for the bike, I had and excellent experience and would recommend anyone to come check out Steel City Harley-Davidson for their next bike.
steve fisher, weirton, WV -
Great experience as a first time Bike owner. Everyone at the dealership went out of their way to make me feel comfortable. They made you feel like you have known them for years.. Great place lots of stuff...If you are looking for a Harley dealership that pulls out all the stops, this is it.....I went to another dealer before Steel City, and could not even get anyone to help me. Maybe it was because I had my old seventies canvas Converse Chuck Taylors on instead of Harley boots.I can wear my Chucks to Steel City and they would greet me at the door. Everyone was great, even my Salesman, Miles..Ha Ha. Your first stop should be Steel City Harley.
Douglas Adams, New Brighton, PA -
Every single person was awesome to me ....answered every question and treated me great!! It honestly was the best buying experience I ever had! This dealership gets it!!! I would highly recommend steel city to anyone looking for a harley!!! I was told I'm hear to make smiles not frowns!!! And that they did!!! Awesome place!!
Mike Kopelic, Pittsburgh, PA -
I'd like to give a shout out to Tim, Matt, Brandon and Marie. They all made my bike purchase at Steel City a great experience. I bought a used bike and they made sure it was in tip-top shape before I picked it up. I even had a concern with a part on the bike a couple of weeks later and they took care of it no questions asked. They make you feel like family there and I'll be sure to let everyone know.
James Liguori, Canonsburg, PA -
Everyone at Steel City Harley Davidson is very friendly and helpful. As soon as you walk thur the door the people that work there greet you and ask if they can help you with anything. They aren't pushy and you can talk to them about anything besides motorcycles. Marie in financing is really awesome!! She is very friendly and a blast to talk to and a pleasure to work with. It's the people at Steel City that is the main reason why my wife and I keep going back!!
William Reedy, Waynesburg, PA -
5 Star Dealer! Couldn't have asked for a better experience.
Brandon and Billy made my purchase Fast, Easy and Awesome!
The entire staff at Steel City is a class act!
Highly recommend Steel City.John Blansett, Washington, PA -
fred saltsman, hammondsville, OH
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Purchasing my 2013 Street Glide from sales to finance was great. Basil,Marie,Brandon it was a pleasure.Parts Dept , Dick,Joe and Art very knowledgeable with the accessories Great team !!Thanks
Jay Schmalzried, 84, PA -
It was a pleasure working with Pokie and Brandon on our Superglide purchase, just stopped in for a tshirt! ! , beautiful bike caught my eye..financing was a breeze, test ride..flawless, both guys know their business....oh yeah, got that tshirt."i got mine at steel city"...thank you!
Paul Fornear, Coraopolis, PA -
After a 25+ year lapse in riding, Matt "Mega Watt" Watson assisted in selecting the perfect bike for my reintroduction to the road and Orlando stepped in to navigate through the large selection of helmets. I felt they offered advice and suggestions to best meet my specific needs.Steel City = outstanding customer service
David White, Canonsburg, PA -
Brandon Corwin was very patient with me while I decided which bike that I wanted. The salesman Orlando was very knowledgeable and he was willing to go above and beyond for me and made me feel like I was the only customer there. Both men worked with me and had the financing and the bike out the door on the same day. I will always buy future products from you if this is the kind of people you have on your staff. Kudos to you. Thank you and you can be sure I will always refer Steel City Harley.Sincerely, Mike Hareza
Mike Hareza, washington, PA -
I am pleased to say that I have never had a negetive comment about your dealership and that includes all depts and employees.Keep up the great worl!!!
JohnJohn Kushner, Pittsburgh, PA -
All the staff at your dealership are great and very helpfull when I bought my new Fat Boy and on some of my current accessories that I needed.Keep up the good work great job!!
Vincent Taylor, Marianna, PA -
Excellent sales and Finance experience
Richard Thompson, canonsburg, PA -
brought my 2009 Nightrain in this past Friday for it's annual inspection. While waiting for the service to be done was browsing the showroom floor. DJ and I struck up a conversation and I told him my bike was for sale, he asked what I wanted for it and after I told him he said he would give me that amount in trade. I then purchased a 2012 Road Glide Ultra that was in the showroom. DJ was great, got me a good interest rate and my payments were actually lower on the new bike than what I had been paying on the Nightrain.It was a great Friday and my experience with Steel City HD was beyond expectations.Thank you
Tom Thomasson, Eighty Four, PA -
Steel city is by far the best experiance I have had at a dealership. I have been looking for a long time to up grade to a harley and the staff really made me feel at ease with investment I was about to make. The sales and financing staff were a joy to work with. I would refer anyone looking to buy a bike to Steel City Harley. Thanks everyone I Love my Fat bob.Thanks
ChadChad Conley, Burgettstown, PA -
I think the staff at Steel City Motorcycles are very professional, courteous, and just easy to deal with. I came in looking for a new bike and they made it very easy to get a deal done. I will definitely recommend them to any of my friends that may be looking for a bike in the future...Bob C
Bob Colborn, Bethel Park, PA -
AJ , PA
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I have'nt rode in 15 years, and was very nervous when looking to buy a new bike. Billy and the crew were very helpful, and made me comfortable and confident with my new purchase. I was very happy with the sales crew, and will recommend Steel City to anybody interested. Thanks so much, and I love my new bike. Looking forward to doing more business with you.
Lou Eback, Pittsburgh, PA -
We attended the Steel City Harley Women's Garage Party 2012 as
a mother/daughter outing for Mother's Day. We enjoyed the evening that was
jammed packed full of information and fun.
The Harley staff out did themselves with the preparations. You are all outstanding! We were very impressed. I would recommend this event to all ladies. Even if you think you would never drive a cycle, you might be a better rider just by what you learn.
THANK YOU Steel City Harley for a wonderful evening!Carole & Mindy from WV-Anonymous -
Just bought a 2005 Sportster Custom, as i hadn't been onna bike since Reagan was in office. The whole Steel City team deserves kudos. I was made to feel welcome and as if my purchase was important, Since I bought a used bike I was impressed with the time and attention given to meet my desires. Thanks to ALL!
Bruce Sherwood, Pittsburgh, PA -
YOU GUYS ARE GREAT ONE OF THE BEST PLACES I HAVE EVER DONE BUSINESS WITH KEEP UP THE GOOD WORK
GRANT OHARA, wheeling, WV -
You know how to judge Dealership Service when you’re stuck, away from home, with a problem your owners manual really doesn’t give a clue on how to fix. After a phone call to service and wanting to speak to Eric about this situation, who do I get, but the General Manager. Once I told Pokey about the security system problem, and that it wouldn’t turn off, and able to start my bike, he told to hold on. Next I had Pokey and Eric on speaker phone with their shop manual walking me through the steps to disarm the system. Once it finally came off and the bike was able to run again, I phoned back to thank the crew. After switching batteries in the key fobs, and working with owner’s manual, what started out to be 40 minutes of frustration, ended with a 10 minute phone call and the cure! Now that defines not only service but Customer Service! Thanks guys…appreciate the help!
John Kolanko, Bethel park, PA -
I went through Nick Crear on my purchase of a 2011 Ultra. I am still very pleased with the way Nick presented himself with his knowledge of your product and the way he kept communications with me when there was a problem with the bike. He also went far and beyond to make a customer satisfied by getting the problem corrected, that was fault by the factory. I couldnt be any more pleased with Steel City, but it takes salesman like Nicholas Crear to make your place top class!!!!! Sincerly, Tracy Sphar
Tracy Sphar, Coal Center, PA -
"Our recent purchase of the Ultra was a wonderful and fun experience. Everyone we had the pleasure to meet and deal with were very helpful. Many thanks to DJ and the entire SCHD staff for everything. Keep up the great work!"
Joe , Hubbard, OH -
"I would recommend Steel City Harley Davidson to anyone looking to purchase a motorcycle. Sales, Parts, and Service are all first class. They put together a great motorcycle that is a pleasure to ride. It took three months to finish but it was worth the wait."
Tim , Pittsburgh, PA -
"I have always wanted a harley but because of my size, I am only 5'6" I thought I could never ride one. I was on SCHD website daydreaming and saw the bike of my dreams, a sportster. I got the nerve and called and got Brandon. He answered all my questions and asked me to come in and take a look at it, so I did and Brandon and Betty helped me ride off on my sportster. Thanks for making my dream become a reality. From Sales to financing it was a great experience. Plus Kacey was a big help in selecting gloves, helmets, etc... They even treated my son great and he is 10 and asked a million questions. Keep up the great job everyone, and just wanted you to know you have a customer for life."
David , Midway, PA
Overall a great experience! Tim our salesman and Brandon in finance were amazing. We have to say everyone in the store that we encountered was amazing. The customer service was top notch. From the moment we walked through the door to the days later with the team reaching out to us via phone, we have to say we are 100% in awe! We will be back and will recommend this shop to anyone interested in riding!